FAQ | Southern Sydney Mechanical

FAQ

Check out our FAQ’s below, and feel free to reach out if you need more details. Call us 02 9524 4645 anytime and let our friendly team help you.

How long will you need my vehicle for?

If the vehicle is dropped off between 8am and 9am, all general servicing should be done within the same day. For additional works or major repairs, we will always ensure the quickest possible turnaround time, and you will always be kept informed along the way.

Do you have a courtesy car?

Yes – we maintain low-cost automatic courtesy cars for the convenience of our customers. We have limited cars available, so it’s best to book in advance to ensure a car is reserved for you.

Will my new car warranty be null and void if I service with you?

All manufacturer’s warranty will be upheld in the event of a claim, if serviced with us. However, some extended warranties may require servicing to be carried out at that individual dealer, so best to check the T&C’s if you’re unsure.

Do you provide estimates?

Yes, we do. Estimates are prepared alongside our ongoing services and repairs, and the timeframe for completion can vary based on the request and scope of work. Generally, it may take anywhere from a few days up to two weeks to finalise an estimate. Feel free to call us on 02 9524 4645 to discuss further.

What payment options do you offer?

Currently we accept Eftpos, MasterCard, Visa, AMEX, cash or bank transfer.

Please note, most card transactions will incur a surcharge fee – 1.2% for MasterCard & Visa, and 1.75% for AMEX. If you’re using an Eftpos or savings card, there should be no surcharge. If you choose to pay via bank transfer, the funds must be cleared in our account before your vehicle can be released.

SOUTHERN SYDNEY MECHANICAL

We take great pride in the high standard of our work. It is what has propelled us to our position as one of the leading and respected vehicle workshops in Sydney. With each visit, you can expect the same comprehensive, attentive and affordable care for your vehicle. We value you and your business and make a conscious effort to understand your needs and develop beneficial customer relationships that last a lifetime.

Make sure your car gets the service it deserves today and contact our team of experts.